While new technologies, especially communication technologies, have reduced some obstacles in outsourcing work, there are still some risks in using an external organization to produce work for a project. IS/IT project managers must carefully examine the risks of outsourcing. In this Discussion, you will analyze and illustrate risks of outsourcing work.
To complete this Discussion:
Consider that your organization or an organization you are familiar with intends to outsource an IS/IT project to a SaaS provider. You are asked to analyze the potential risks in this technique:
Identify major risks that you foresee and illustrate them in an Ishikawa diagram (see the Lecture notes for Weeks 5-6).
Clearly identifying the major and minor causal factors.
Identify and explain the risk management practices you could use to mitigate them and evaluate the applicability of these techniques.