Balanced Scorecard (3-4 pages)
Kaplan and Norton created the Balanced Scorecard model to serve as a dashboard for reporting a combination of financial and non-financial metrics for organizations. Executives, managers, and employees alike benefit from an understanding of what is important to the organization, what performance levels are expected, and how they are performing.
Your Capsim competition rounds used a dashboard to report selected performance metrics to your team. This allowed you to know where you were in relation to your goals and what levers of control you might want to adjust to continue making progress.
Read the article, A Balanced Scorecard Hall of Fame Profile: U.S. Army (from your Module 8 required readings). Create a Portfolio Project that:
- Applies an assessment of the five principles of a Strategy-Focused Organization to your Capsim experience.
- Provides recommendations for further improvement in team performance.