Select two new customer segments for a brand of your choice, and name them. You may create a name based on their characteristics. For example, if you chose a coffee brand, you may have the Serious Sippers as a customer segment and the Dabble Drinkers as the second.

  • Distinguish the primary and secondary markets.
    • The primary market is normally larger than the secondary market. These customers primarily use the product the most.
    • The secondary market can include customers who might use or be interested in the product only occasionally.
  • Detail the demographics and psychographics of both market segments.
    • Include the basic characteristics of your current and potential customers such as age, gender, income, education, ethnicity and geographic locations. You may use existing data.
  • Examine your customers’ lifestyles such as hobbies and other interests. Explain how these lifestyles may affect the purchase decision for this product.

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