Need an essay that consist of 6-7 pages.
- Evaluate LensCrafters Operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.
- Analyze how operation management activities effect the customer experience. Select 2 types operation management challenges and provide the solutions for confronting them.
- Examine Lens Crafterss value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
- Determine the different types of performance measurements that can be used to measure LensCrafters service-delivery system design. Select at least 2 types that can be applied and provide justifications for the selection.
- Examine the different types of technologies applied to LensCrafters service operations and evaluate how the technologies strengthen the value chain