Discussion 1

View the Malcolm Gladwell video, Malcolm Gladwell on Innovation, about today’s customers desiring partnerships. How does employee empowerment aid in building partnerships between companies and their customers? Describe why the structure of an Agile Organization might meet the goal of empowerment and partnership. Provide an example from your experience as an employee or customer.  Construct your answer from the theories you’ve learned.  Review several of your peers’ posts.  Compare your experiences with at least two peers and identify lessons you can apply in your future work.

Click here for the Malcolm Gladwell on Innovation transcript

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