“Continuous Quality Improvement (CQI)” Please respond to the following:

  • Identify a contact person for the quality improvement program at a long-term care facility in your geographic area. Conduct a brief in-person, telephone, or email interview with this contact person, concentrating on the following areas:
    • Structures
    • Processes
    • Outcomes
    • Regulatory minimum standards
  • Next, describe the current quality improvement program in place at this facility, focusing on the areas listed above, and specify the main roles involved in this program.
  • Finally, determine whether or not this quality improvement program is aligned with Deming’s Process Improvement Cycle. Provide a rationale for your determination.

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