QUESTION 1
- What is one of the differences between Medicare and Medicaid?
Medicaid is funded by the federal government, while funding for Medicare is shared by the federal government and the states. | ||
Medicaid has age limitations, while Medicare covers consumers of all ages. | ||
Medicaid has age limitations, while Medicare covers consumers of all ages. | ||
Medicaid has more limits on the type and duration of services covered than Medicare has. |
5 points
QUESTION 2
- In the past, quality measures have focused primarily on process and/or structure. In order to effectively measure and improve quality, those two elements need to be put aside, and attention must be paid exclusively to outcomes.
True
False
5 points
QUESTION 3
- A caregiver yelling at or threatening the person receiving care is a form of what type of abuse?
fiduciary | ||
sexual | ||
physical | ||
emotional |
5 points
QUESTION 4
- A living will is a specific type of advance directive in which the consumer declares the wish to live, and specifies that all possible heroic measures be taken toward that goal.
True
False
5 points
QUESTION 5
- The person or group in an organization that is responsible for making policy is the:
administration. | ||
chief executive officer | ||
governing body. | ||
management. |
5 points
QUESTION 6
- While it is necessary to issue policies and establish new procedures, for cultural change to happen, behavior must change. The most effective way that a manager can change the culture of an organization is to lead by example.
True
False
5 points
QUESTION 7
- Which of the following is a clinical application of HIT?
a staff member enters care-related information into the information system | ||
a manager creates a staff schedule | ||
personnel files are updated in a timely manner | ||
a staff member enters billing information about a consumer |
5 points
QUESTION 8
- As society ages, the expectation is that there will be an increases both in the number of people with a chronic condition and the number of people who have multiple chronic conditions.
True
False
5 points
QUESTION 9
- Which culture change approach includes creating small houses and cross training staff to perform tasks across departments/functions?
Eden Alternative | ||
Wellspring Model | ||
Green House Project | ||
Pioneer Network |
5 points
QUESTION 10
- Culture change is based upon empowering the front line staff with power and authority, and creating self-directed work teams
True
False
5 points
QUESTION 11
- Community relations is best defined as:
activity focused on getting consumers to purchase a product or service. | ||
the process of building good relationships between organizations and consumers. |